You win work by being great at the work — and being great at the work is exactly what makes your phone impossible to answer. rushproof builds a voice assistant trained on your business: your services, your prices, your hours, how you quote. Every call answered. A real person always one ask away.
One thorough onboarding — your services, pricing, hours, policies, and exactly how you want callers treated. Every answer goes directly into your assistant.
Your assistant is custom-built and tested through a full battery of calls. You hear it and approve the voice before a single real caller ever does.
Mid-job, after hours, weekends. It answers, helps, captures the booking — and if a caller asks for a person, it connects them to you live.
On a job, over lunch, 2am — the caller gets a real conversation, not voicemail.
It gathers exactly what you need to price the work, so you follow up once — with a real number, or a booked walkthrough if that's how you quote.
A caller who asks for a human is connected to you right then. If you can't pick up, it takes their details — nobody is ever stranded.
Real leads land in your inbox the moment the call ends, full transcript attached, the essentials in the top three lines.
Telemarketers are politely ended and never reach you. You just see the count each month.
Callers get a confirmation text after booking — and the assistant can text directions or a link during the call itself.
Prices change, hours change — send one text and your assistant is updated the same day.
What came in, what improved, and what the captured calls were worth to you — in dollars, not vibes.
An emergency caller triggers an instant text to your pocket.
Instant email, transcript attached, scannable in five seconds.
Calls it fully handled roll into one tidy end-of-day summary.
Silently screened. You only ever see the monthly count.
Everything above — custom-built for your business, tested through a full call battery, voice approved by you before go-live. No contract; cancel with 30 days notice.
The grown-into tier: your assistant checks your real calendar and books confirmed appointments on the spot, sends automatic reminders so no-shows stop, plus a working session on exactly how it sounds and a review together every quarter.
Never. Every call opens by saying it's a virtual assistant. The moment a caller feels tricked, they distrust the business — so honesty is built in, not optional.
Yes. Keep your current number and forward to the assistant, or take a fresh dedicated line — your choice at setup, and your number stays yours.
It never guesses. Anything it wasn't taught gets an honest "let me have the team confirm that" — and the question lands in your inbox so you're never misrepresented.
No contract. Thirty days notice, a graceful wind-down, no hard feelings. We'd rather earn the next month than lock you into it.
You do — transcripts go to you. Your caller data is used to run your service and improve your assistant, never sold, never shared.
Those hand you software and wish you luck. This is built for you, tested with you, updated same-day when things change, and backed by a person who answers when you text. The difference between buying a toolbox and having a contractor.
I'm Fraser. I spent a decade in hospitality before building rushproof, and this whole company runs on one belief from that world: nobody who calls you should ever feel like nobody's home. Your assistant is built by hand, in Vancouver, by someone whose number is at the bottom of this page — and when you text it, I answer.